• High school diploma or equivalent; additional education or certification may be preferred.
  • Proven experience in a similar role, preferably in logistics, transportation, or a related field.
  • Proficiency in using computer software and systems relevant to dispatch operations.
  • Excellent communication skills, both verbal and written.
  • Strong organizational and multitasking abilities.
  • Knowledge of transportation regulations and procedures.


  • Coordinate and schedule the dispatching of vehicles or drivers to appropriate locations according to customer requests or orders.
  • Communicate effectively with drivers and other team members to ensure timely delivery of goods or services.
  • Monitor routes and track vehicles to ensure on-time delivery and optimize efficiency.
  • Respond promptly to customer inquiries or concerns regarding delivery status, delays, or issues.
  • Maintain accurate records of dispatch activities, including delivery schedules, routes, and driver information.